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> Introduction
> Student Advice and Guidance Services
> Creative Careers
> Counselling, Health Advice and Disability Groups
> Childcare Service
> Chaplaincy
> Blackboard
> Confidentiality
> At the Student Hub
> At your College
Student Services at the University of the Arts London offers support to all students at each of the six colleges of the University of the Arts London: Camberwell College of Arts, Central Saint Martins College of Art and Design, Chelsea College of Art and Design, London College of Fashion, London College of Communication and Wimbledon College of Art.
We offer student support, providing advice and guidance to home and international students about money matters, immigration, careers, disability, health, counselling and childcare, as well as the chaplaincy service, to students at each of the 6 colleges of the University. We are committed to offering high quality services that help develop your professional, personal and creative potential throughout your course.
We have five main sections:
...Student Advice and Guidance Services
...Creative Careers
...Counselling, Health Advice, and Disability
...Childcare Service
...Chaplaincy
www.arts.ac.uk/student
020 7514 6230
Student Advice and Guidance Services
Money Matters
Student Advisers can help with a range of issues including grants, student loans, benefits and other sources of finance. We have a range of publications available online and at Student Services offices.
International Students
All our Student Advisers can help international students with questions about immigration. We contribute to the International Students section on the University's website and produce other essential information for international students.
You can drop in to see a Student Adviser at 272 High Holborn or at your College, and you can make a longer appointment if your circumstances are complicated. Visit our website or contact us for more information.
Student Advisers
Tel: 020 7514 6250
Email: student.advisers@arts.ac.uk
www.arts.ac.uk/student
Creative Careers can help you, at any stage of your course and for up to two years after you leave, with all aspects of career development, employment and further study. Our specialist advisers offer appointments at the Careers Centre at the Student Hub, Monday - Thursday.
The Careers Centre has a dedicated art and design careers library with a wide range of material on the art, design and communication industries, as well as information on finding work, going freelance or continuing your studies. Computers are available for working on CVs and job applications, researching courses and career options on the internet.
Our website provides comprehensive information about all aspects of surviving and thriving in the creative industries, details of our e-guidance service ‘ask @ Creative Careers’, and information about our workshops and events.
Sign up for our mailing list at www.arts.ac.uk/student/careers where you can click on Creative Opportunities for jobs and work placements.
Creative Living at www.arts.ac.uk/student/careers/creativeliving our interactive advice and guidance site also features opportunities for recent graduates such as competitions, awards, exhibitions and residencies. We also organise creative industry employer events & temp work through our JobShop.
Creative Careers
Tel: 020 7514 6150
Email: careers@arts.ac.uk
www.arts.ac.uk/student/careers
Counselling, Health Advice and Disability
Counselling
There are many reasons why it can be useful to talk to a counsellor. You may be finding it difficult to settle into college or your new life in London, or you may be confused or have an important decision to make. Relationships with friends or family may be problematic, or you might be feeling unhappy or worried. Something may have happened which has left you very upset. It is also common for people not to know what the matter is, and talking it through can help work out what is going on.
You may only need one session, or you and your counsellor may decide that a series of appointments would be helpful. If an external specialist agency would be of more help to you, you will be given details of how to contact them.
You can make an appointment to see a counsellor by contacting Student Services' central offices at 272 High Holborn, or through the Student Services office at your College. The service is confidential and free to all University of the Arts London students.
Please contact us or visit our website if you would like more information about counselling.
Counselling appointments
Tel: 020 7514 6230
Email: counselling@arts.ac.uk
www.arts.ac.uk/student/counselling
> Councilling Groups for help with presentations
Arts London has formed a new partnership with UAL Health, an NHS GP service. You may be able to register with them if you live in University managed accommodation (except Furzedown Hall) or if you live in certain postcodes. Go to www.ualhealth.com to check it out and/or register.
Even if you've got private health insurance, or a doctor back home it's vital you have one in London who can see you in an emergency.
If you have a specific health query, you can contact one of the Student Services Health Advisers. They are happy to give advice or support on issues such as healthy eating, smoking, alcohol and drugs, contraception, travel health, exercise, sexual health, pregnancy, stress and anxiety, depression and mental health problems.
For information on Meningitis, Mumps and many other health issues visit our website. You can also pick up a Student Health leaflet from the Student Services office at your College.
Student Health Advisers
Student Health Adviser
Tel: 020 7514 2988
Student Mental Health Adviser
Tel: 020 7514 6231/ 07809 552033
Email: studenthealth@arts.ac.uk
www.arts.ac.uk/student/health
The Disability Team offers advice and support to students regarding a wide range of disability issues. We are committed to break down any barriers that prevent fulfilling learning, and aim to respond positively to the needs of disabled students. Please contact us for more information, or visit our website.
Disability Team
Tel: 020 7514 6156 / 6157 / 8139
Textphone: 18001 020 7514 8139
Email: disability@arts.ac.uk
www.arts.ac.uk/student/disability
The Childcare Service offers childcare provision and advice for students and staff at all of the University's Colleges.
Our Day Nursery, at the London College of Communication, Elephant and Castle, can provide childcare for up to 30 children.
For further information on fees and how to be placed on the waiting list, visit our website or contact the Childcare Service Coordinator, who can also advise on finding alternative forms of childcare.
Childcare Service Coordinator
Tel: 020 7514 6528
Email: childcare@arts.ac.uk
www.arts.ac.uk/student/childcare
The Chaplaincy is one of the support services you can call on. There are several chaplains at the University of the Arts London. The Chaplains offer friendly and confidential spiritual counsel and pastoral care, whatever your beliefs. Offering guidance about religious observance and any issue relating to religion, faith and spirituality, they also host opportunities for learning more about faith, belief and practice, spirituality, art and creativity.
We’re available for a confidential coffee and chat, or help you sort through some deeper stuff – like how your studies and career fit into the wider scheme of things, how you decide what your priorities are, and what you can do to explore the religious and spiritual dimensions of life.
Amongst other things we are available for non judgemental spiritual counsel and pastoral care listen to students of any faith or belief or none who want to talk things confidentially though provide information about worship centres of world faiths in London
University Chaplain
Tel/Txt: 07843 329 587
Tel: 020 7514 8458
Email: chaplaincy@arts.ac.uk
www.arts.ac.uk/student/chaplaincy
Visit our Blackboard site to find announcements about events, workshops, funding and more. Students can take part in online discussions, find all of our contact details, and download our publications as PDF files. Log in to Blackboard at: http://blackboard.arts.ac.uk with your normal University log in details. On the 'Start page' choose 'Student Services' under 'Organisations'. Blackboard can also be accessed from the University's intranet.
Disclosure of information about a student to anyone outside of Student Services will only be considered in the following circumstances, and with permission from the student whenever possible:
- When consent has been given by the student to disclose
- When there is, in the opinion of Student Services managers, a risk to students' - welfare or welfare of others
- When, in the opinion of Student Services managers, the professional integrity - of staff will be compromised if information is not disclosed
- Where there is a legal requirement to disclose
Student Services at the Student Hub, 272 High holborn
Student Services is based on the first floor at the Student Hub. The nearest tube station is Holborn or Chancery Lane.
We are open at the Hub open all year round Monday to Friday 9.15 to 5pm and until 7pm on Wednesdays
Tel: 020 7514 6230
Textphone: 18001 020 7514 6230
Fax: 020 7514 6219
Student Services
University of the Arts London
272 high holborn
London WC1V 7EY
www.arts.ac.uk/student
student.services@arts.ac.uk
Student Services at your College
Textphone users please insert the prefix 18001 in front of all our numbers
Camberwell College of Arts Peckham Road (term-time only): 020 7514 6354
Central Saint Martins College of Art and Design Back Hill (term-time only): 020 7514 6889
Southampton Row (term-time only): 020 7514 7240
Charing Cross Road (Mondays and Tuesdays, term time only): 020 7514 8111
Chelsea College of Art and Design Millbank (term-time only): 020 7514 7899
London College of Fashion John Princes Street: 020 7514 7430
Mare Street (term-time only): 020 7514 8664
Lime Grove, (Term time only) Tel: 020 7514 2200
London College of Communication Elephant & Castle: 020 7514 6590
Wimbledon College of Art Merton Hall Rd: 020 7514 9673
